Privacy Policy

DualShockers (the “Website”, “we”, “our” or “us”) is owned and operated by Valnet
inc., a corporation incorporated under the laws of Canada, having its head office at
7405 Transcanada Highway, Suite 100, Saint Laurent, Quebec H4T 1Z2.
DualShockers recognizes the importance of privacy. The purpose of this privacy
policy (“Privacy Policy”) is to inform you about our privacy practices, including
how we collect, use and disclose your Personal Information (as defined herein).

This Privacy Policy was last updated on March 14, 2022.

Privacy Policy Updates

This Privacy Policy is current as of the “updated” date which appears at the top of
this page. We may modify this Privacy Policy from time to time. When changes are
made to this Privacy Policy, they will become immediately effective when published
in a revised Privacy Policy posted on our website, unless otherwise noted. We may
also communicate the changes through our services or by other means.

Please review this Privacy Policy carefully. By submitting your Personal Information
to us, by registering for or using any of the services we offer, by using our website,
or by voluntarily interacting with us, you consent to our collecting, using and
disclosing your Personal Information as set out in this Privacy Statement, as revised
from time to time.

Meaning of Personal Information

“Personal Information” means information about an identifiable individual. This
information may include (without limitation) your name, mailing address (including
postal code or zip code), e-mail address, telephone number and payment

Personal Information does not include any business contact information that is
solely used to communicate with you in relation to your employment, business or
profession, such as (without limitation) your name, position name or title, work
address, work telephone number, work fax number or work electronic address.

Personal Information also does not include information that has been anonymized or
aggregated in such a way that there is no serious possibility it can be used to
identify an individual, whether on its own or in combination with other information.

Your Consent to Collection, Use and Disclosure

We collect, use and disclose your Personal Information with your consent or as
permitted or required by Canadian privacy laws. How we obtain your consent (i.e.,
the form we use) will depend on the circumstances, as well as the sensitivity of the
information collected. Subject to applicable laws, your consent may be express or
implied, depending on the circumstances and the sensitivity of the Personal
Information in question.

If you choose to provide Personal Information to us, we assume that you consent to
the collection, use and disclosure of that Personal Information as outlined in this
Privacy Policy, when deemed appropriate.

If you wish to withdraw your consent to our collection, use or disclosure of your
Personal Information, please contact us at [email protected] . However, before
we implement the withdrawal of consent, we may require proof of your identity. In
some cases, withdrawal of your consent may mean that we will no longer be able to
provide certain products or services.

If you provide Personal Information about another individual to us, it is your
responsibility to obtain the consent of that individual to enable us to collect, use
and disclose his or her information as described in this Privacy Policy under all
applicable circumstances.

Personal Data Collected

These technologies include cookies. We track and store data about how you visit
and use DualShockers Services, particularly through our websites. The items we log

  • Your full name;
  • Your billing address;
  • Your telephone number;
  • Your payment information;
  • Your IP address;
  • Your location;
  • Your operating system;
  • Your browser;
  • Your browser language;
  • The URLs of any pages you visit on our sites and apps; and
  • Other usage information.

If you are accessing our website through a social media account, please refer to the
social media provider’s privacy policy for information regarding their data collection.

We combine this data with other information we collect about you. If your browser
doesn’t accept our cookies, you can’t access certain parts of our websites (e.g.,
your account on [].

Please note that we comply with the following ID partners’ privacy terms:

Log Files

Like most standard Web site servers, we use log files. This includes internet protocol
(IP) addresses, browser type, internet service provider (ISP), referring/exit pages,
platform type, date/timestamp, and number of clicks to analyze trends, administer
the site, track user’s movement in the aggregate, and gather broad demographic
information for aggregate use.


A cookie is a piece of data stored on the user’s computer tied to information about
the user. We and some of our business partners (for example, advertisers) use
cookies on our Website. These cookies track usage of the site for security, analytics,
and targeted advertising purposes.

We use the following type of cookies:

  • Essential cookies: these cookies are essential to the provision of our Website.
    Functionality cookies: these cookies help us remember choices you have
    made while on our website, remember your preferences, and personalize
    your Website experience.
  • Analytics and performance cookies: these cookies help us collect statistical
    and analytical usage to help up analyze website usage.
    Social media cookies: These cookies allow you to interact with content on
    certain social media platforms, such a “liking” our articles. Depending on
    your social media setting, the social media network will have record of this
    and may display your name or identifier in relation to this action.
  • Advertising and targeted advertising cookies: these cookies track your
    browsing habits and location to provide you with advertising in line with your
    interests. Please see our “advertisers” section below for details.

If you wish to disable cookies, you may do so through your individual browser
options. For further information regarding cookies and how to manage them, please

Pixel tags

We use pixel tags, which are small graphic files that allow us and our trusted third-
party partners to track your Website usage and collect usage data, including the
number of pages you visit, the time you spend on each page, what you click on
next, and other information about your Website visit.

Third Parties

We use third-party advertising companies to serve ads when you visit our Web site.
Our third-party advertisers may use information about your visits to this and other
Web sites to provide advertisements about goods and services of interest to you. If
you would like more information about this practice and to know your choices about
not having this information used by third-party advertisers, click here.

Advertisers, as third-party vendors, use cookies to collect usage and demographic
data in order to serve ads on our site. For example, Google’s use of the DART cookie
enables it to serve ads to our users based on their visit to our sites and other sites
on the Internet. Users may opt out of the use of the DART cookie by visiting the
Google ad and content network privacy policy.

We have reviewed all our advertising partners’ policies to ensure that they comply
with all applicable data privacy laws and recommended data security practices.
We use the following advertisers:

We use the following subscription managers, payment gateway and customer
service services:

Data Shared with Third Parties

We rely on third party services providers to perform a variety of services on our
behalf, such as (without limitation) e-commerce providers, payment card
processors, telephone and technical support providers, hosting, data storage and
processing service providers, and research and analytics providers. Our partners,
including ad partners, may collect data in relation to your Website usage as
disclosed herein. All such data will only be collected with your prior explicit consent.
Please see our “advertisers” section above for details.

If we provide your information to service providers, then we require that the service
providers keep your Personal Information secure, and only handle it for limited
purposes for which it is provided. We do not authorize the service providers to
disclose your Personal Information to unauthorized parties or to use your Personal
Information for their direct marketing purposes.

Additionally, we may use and disclose your information when we believe such use
or disclosure is permitted, necessary or appropriate: (a) under applicable law,
including laws outside your country of residence; (b) to comply with legal process;
(c) to respond to requests from public and government authorities, including public
and government authorities outside your country of residence; (d) to enforce the
terms of the agreements for our products and services; (e) to protect our rights,
operations or property; and (f) to allow us to pursue available remedies or limit the
damages that we may sustain.

In addition, we may transfer your Personal Information and other information to a third party in the event of any
reorganization, merger, sale, joint venture, assignment, transfer or other disposition
of all or any portion of our business, brands, affiliates, subsidiaries or other assets.
If we otherwise intend to disclose your Personal Information to a third party, we will
identify that third party and the purpose for the disclosure, and obtain your

Links to Other Websites

This site contains links to other sites. Please be aware that we are not responsible
for the privacy practices of such other sites. We encourage our users to be aware
when they leave our site, and to read the privacy policy of each and every website
that collects personally identifiable information. This privacy policy applies solely to
information collected by this Website.

Purpose of Data Collection

We use the information we collect in order to:

  • Administer our Website, including troubleshooting, and statistical or data
  • To improve our Website and enhancing user experience by ensuring you
    have access to personalized content in line with your interests;
  • Analyze user use and optimize our services.
    To ensure that our Website remains secure and is not subject to any hacking
    or fraud.
  • Share information with our partners to provide targeted advertising and
    social media features.

We may use your Personal Information for purposes for which we have obtained
your consent, and for such other purposes as may be permitted or required by
applicable law.

We may use the information we collect to advertise third party products and
services or targeted advertising of DualShockers products and services across third
party websites or service offerings.

How your Data is Stored

All data collected through our Website is stored on servers located in the United
States. Our servers are certified under the EU-US Privacy Shield.
IP address and user agent string data from all visitors is stored in rotating log files
on Amazon servers for up to 7 days. All of our employees, agents and partners are
committed to keeping your data confidential.

We have reviewed our partners privacy policies to ensure that they comply with
similar policies in order to ensure your data security.


We have implemented physical, organizational, contractual and technological
security measures with a view to protecting your Personal Information and other
information from loss or theft, unauthorized access, disclosure, copying, use or
modification. We have taken steps to ensure that the only personnel who are
granted access to your Personal Information are those with a business ‘need-to-
know’ or whose duties reasonably require such information.

Our servers comply with ISO 27018, a code of practice that focuses on protection of
personal data in the cloud. We comply with all reasonable precautions in order to
ensure your data’s safety.
In the event that we become aware of any data security breach, alteration,
unauthorized access or disclosure of any personal data, we will take all reasonable
precautions to protect your data and will notify you as required by all applicable

Despite the measure outlined above, no method of information transmission or
information storage is 100% secure or error-free, so we cannot guarantee absolute

Consent under Applicable Laws

We comply with the IAB Europe Transparency & Consent Framework. If you are
based in the European Economic Area (“EEA”), a consent window will appear when
accessing this website. If you have clicked “yes”, your consent will be stored on our
servers for twelve (12) months and your data will be processed as disclosed in this
Privacy Policy. After twelve (12) months, you will be asked to provide consent again.
You can withdraw consent at any time. Withdrawing consent may impede your
ability to access certain services and will not allow us to provide the personalized
Website experience.

Retention of Data

We store your personal information for twelve (12) months, or longer if permitted by
law. This means we might retain your personal information even after you close
your account with us.

When deciding how long to keep your information, we consider:

  • Whether we are subject to any legal obligations (e.g., any laws that require
    us to keep transaction records for a certain period of time before we can
    delete them)
  • Whether we have taken any legal positions (e.g., in connection with any
    statutes of limitation).

Rather than delete your data, we might de-identify it by removing identifying

Accessing, Amending and Deleting your Data

You have the right to request information regarding the data we have on file for
you, to request correction and/or deletions of your personal information. The opt-out
methods described are limited to the email address. They won’t affect subsequent
subscriptions. Please contact us at [email protected] or at the postal address
listed above, attention: Data compliance department.

Sensitive Personal Information

We generally don’t want to gather any sensitive information about you. This

  • Your social security number
  • Your racial or ethnic origin
  • Your political opinions
  • Your religion or other beliefs
  • Your health, biometric or genetic characteristics
  • Any trade union membership
  • Any criminal background

There are rare situations when we request this information (e.g., a reader survey
asks about your political leanings), but you can decline to answer. Outside those
situations we would prefer you never share that information with us.


This Website does not target people below the age of 16. By visiting this Website.
You hereby warrant that you are 16 years of age or older or are visiting the Website
under parental supervision.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith belief that
such action is necessary to comply with a current judicial proceeding, a court order
or legal process served on any of our sites.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please
contact us at [email protected] or by mail at the postal address listed above,
attention: Data Compliance Department